Guide to Merge Your Citizen SSOID with Government SSOID
SSOID merging allows you to combine your Citizen SSOID with your Government SSOID. This simplifies your access to government services by maintaining just one account instead of multiple logins.
Why Merge Your Accounts?
- Access all government services with a single login
- Avoid confusion between multiple accounts
- Maintain updated information in one place
- Enhance security of your digital identity
- Save time by not switching between different accounts
Step-by-Step Merging Process
Step 1: Login to Your Citizen Account
Log in to the RajSSO portal using your existing Citizen SSOID credentials (username and password).
Step 2: Access Your Profile
After successful login, locate and click the EDIT PROFILE button at the top of your screen.
Step 3: Find the Deactivation Option
On the profile page, you will see various options to manage your account details. Look for the DEACTIVATE ACCOUNT button.
Step 4: Start the Merging Process
Click on the DEACTIVATE ACCOUNT button to begin the process of deactivating your Citizen SSOID and merging it with your Government SSOID.
Step 5: Provide Verification
Enter your registered mobile number and the OTP received to deactivate your independent account.
Step 6: Enter Government SSOID
After verification, you'll be redirected to a new page where you need to enter your active Government SSO Login ID.
Step 7: Confirm the Merge
Give permission to merge the two accounts by clicking on Allow to Account Merge.
Step 8: Complete the Process
After confirmation, your accounts will be successfully merged, and you can access all services with your existing Government SSOID.
Important Things to Remember
- Keep both your Citizen and Government SSOID login details handy during the process
- Ensure your mobile number is correctly registered with both accounts
- The merging process cannot be reversed once completed
- After merging, you will exclusively use your Government SSOID for all services
- Any services linked to your Citizen SSOID will be transferred
- The entire process takes only a few minutes to complete
Troubleshooting Tips
If you face any issues during the merging process:
- Check if both accounts have the same personal information
- Ensure you have access to the registered mobile number and email
- Try refreshing the page if the deactivate button doesn't respond
- Clear your browser cache if you experience loading issues
After Successful Merging, you will receive a confirmation message. Use only your Government SSOID for all future logins.
Frequently Asked Questions
How do I merge multiple SSO IDs if I have created several?Follow the process outlined above by logging into the SSO Rajasthan portal as a Citizen, clicking on Edit Profile, and following the deactivation and merging steps.
What is the process to merge my independent account with my government employee account?Select the Deactivate Account option, enter your mobile number and OTP, then provide your government SSO login ID to complete the merging process.
Do I need to enter my mobile number and OTP to merge both SSO IDs?Yes, when you click on Deactivate Account, you'll need to enter the mobile number and OTP to deactivate your independent account before merging.
Will I lose any data when merging my accounts?No, your data from both accounts will be preserved and consolidated into your Government SSOID.
What happens to services linked to my Citizen SSOID after merging?All services previously linked to your Citizen SSOID will be accessible through your Government SSOID after merging.
Can I reverse the merging process later?No, once the accounts are merged, the process cannot be reversed, so ensure you want to proceed.
